Submit a Support Ticket

Use the form below to submit a ticket, or contact us through email or phone.
[email protected]
1 (716) 710-9141

Web Hosting

Host your websites reliably and securely with our Web Hosting services. We offer scalable hosting solutions with high uptime, robust security measures, and technical support. A strong online presence is critical for your business, and our hosting services ensure your websites are always accessible and performant.

Hardware Procurement

Streamline your IT acquisitions with our Hardware Procurement services. We assist you in selecting and purchasing the right hardware solutions that meet your performance needs and budget. Our relationships with vendors ensure competitive pricing and quality products, saving you time and resources.

Password Management

Simplify and secure password handling with our Password Management services. We provide solutions for generating, storing, and managing strong passwords across your organization. This reduces the risk of unauthorized access and enhances compliance with security policies.

Employee Security Training

Empower your staff with our Employee Security Training programs. We educate your team on best practices for cybersecurity, including how to recognize and respond to threats like phishing attacks. An informed workforce reduces the risk of security incidents caused by human error, strengthening your overall security posture.

Technical Support

Experience reliable and responsive Technical Support for all your IT needs. Our team is available to assist with troubleshooting, problem resolution, and guidance on IT issues. Quick access to expert support minimizes downtime and keeps your business running smoothly.

M365 Administration

Optimize your Microsoft 365 environment with our expert administration services. We handle user management, security settings, and feature configurations to maximize productivity and collaboration. By leveraging our expertise, you ensure that your M365 tools are tailored to your business needs and fully secure.

Mobile Device Management & Policy

Manage and secure your organization’s mobile devices with our Mobile Device Management & Policy services. We implement policies and controls to protect data on smartphones and tablets, whether company-owned or BYOD. This service enhances security and compliance while enabling your team to work flexibly and efficiently.

Infrastructure Monitoring

With our Infrastructure Monitoring services, we keep a vigilant eye on your network, servers, and applications. Real-time monitoring allows us to detect and resolve issues before they impact your operations. This proactive approach ensures high availability and performance of your IT infrastructure, supporting your business’s critical functions.

Patch Management

Stay protected against known vulnerabilities with our Patch Management services. We systematically update and patch your software and systems to prevent security breaches. Regular patching not only improves security but also enhances system performance and reliability, giving you peace of mind.

Endpoint Management

Our Endpoint Management services provide centralized control over all your devices, including desktops, laptops, and servers. We ensure that your endpoints are secure, up-to-date, and functioning optimally. This reduces administrative overhead and enhances security across your organization, leading to increased productivity and reduced operational costs.

Disaster Recovery

Ensure business continuity with our Disaster Recovery services. We design and implement strategies to recover your critical systems and data in the event of a disaster. This service minimizes downtime and data loss, allowing you to quickly resume normal operations and maintain service levels for your customers.

Incident Response Planning & Policy

Be prepared for any security incident with our Incident Response Planning & Policy services. We help you develop and implement effective response strategies and policies tailored to your business. By having a solid plan in place, you can minimize downtime and damage from security incidents, maintaining trust and operational efficiency.

Security & Risk Assessments

Our Security & Risk Assessments provide a thorough evaluation of your IT infrastructure to identify vulnerabilities and compliance gaps. We deliver detailed reports and actionable recommendations to strengthen your security posture. This proactive approach helps you mitigate risks before they become issues, ensuring long-term protection for your business assets.

Email Security

Protect your organization from email-based threats such as phishing, spam, and malware with our comprehensive email security solutions. We deploy advanced filters and encryption protocols to safeguard your communications. This service helps prevent data breaches and ensures that your sensitive information remains confidential, boosting trust with your clients and partners.

EDR/MDR - Antivirus

Endpoint Detection and Response / Managed Detection and Response
Our EDR/MDR services provide advanced threat detection and response capabilities for your business endpoints. We continuously monitor and analyze endpoint activities to identify suspicious behaviors, enabling rapid response to potential threats. By partnering with us, you’ll benefit from real-time protection against cyber attacks, minimizing risks and ensuring business continuity.

Security-Focused IT Solutions for Growing Businesses.

Find Out More
Western New York
[email protected]
1-716-710-9141

Services

Managed IT

Streamline your operations with proactive IT management solutions designed to keep your business running smoothly.
Key Benefit: Tailored hardware and software solutions for optimal performance.

Security

Protect your business assets with comprehensive cybersecurity services that safeguard against evolving threats.
Key Benefit: End-to-end protection for email, networks, endpoints, and servers.

Professional Services

Elevate your IT strategy with expert consulting and project management focused on security and efficiency.
Key Benefit: Customized engagements for long-term stability and reduced downtime.

All Services

SheppTech News

Meet the Partners

Our clients are the heart of SheppTech. We believe that their success is our success, and we’re deeply committed to supporting their journey every step of the way. It’s not just about providing IT solutions—it’s about building lasting relationships rooted in trust, integrity, and a shared vision for growth. We’re honored to be a part of their story and dedicated to helping them reach new heights.
~ Jeff Weber
Jeff Weber Photo
Partner / Security & Infrastructure

Jeff Weber

Learn more about our team
Partner / Technology Consultant

Greg Smith

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