RMM stands for Remote Monitoring and Management. To our customers, though, it means a peace of mind in knowing that our experts are keeping an eye on their expensive endpoints. This software allows SheppTech engineers to provide Operating System (OS) patches, updates to software, monitor system health, and perform remote tech support when needed. When hiring a full time IT manager or an entire department isn’t in the budget, or even if you are the IT manager, contact us and find out how SheppTech can help you stay focused on your day to day.

Jeff puts the Tech in SheppTech. He started with a hunger for technology and a thirst for serving his community. He has a Computer and Information Science (CIS) Bachelor’s degree from NU, and is pursuing an Information Security & Digital Forensics (ISDF) Master’s degree. Jeff has a passion for Linux, but has experience with Mac and Windows as well. By day, he is an IT manager and software developer. By night, well… he does pretty much the same thing!

Katie is the energy that keeps SheppTech going. With a decade of customer service experience, the company leans on her to ensure that customer needs are being exceeded. As the backbone of the company, Katie makes sure the team stays on schedule. She balances the load between research and project progression so that SheppTech can provide up to date information and services to our customers and to the public.