RMM stands for Remote Monitoring and Management. To our customers, though, it means a peace of mind in knowing that our experts are keeping an eye on their expensive endpoints. This software allows SheppTech engineers to provide Operating System (OS) patches, updates to software, monitor system health, and perform remote tech support when needed. When hiring a full time IT manager or an entire department isn’t in the budget, or even if you are the IT manager, contact us and find out how SheppTech can help you stay focused on your day to day.
SheppTech is proud to introduce SheppShield. Our remote antivirus solution helps keep the pressure off business owners and IT teams alike. Combined with the SheppTech RMM service, SheppShield can prevent catastrophic incidents from costing reputation and funds by ensuring all endpoints are fully protected, updated, and functioning properly. Contact us to help SheppTech learn about your needs.
Building a functional website can be as intimidating as it can be time consuming. We can help you build it, and then we can help people see it.
There is a lot to learn on the world wide web. We have started building classes for online and in person to help navigate the sea of information.
If you're still not sure how we can help, let us know. We can meet to discuss options that will suit your needs, even if you choose to do it yourself.
Jeff puts the Tech in SheppTech. He started with a hunger for technology and a thirst for serving his community. He has a Computer and Information Science (CIS) Bachelor’s degree from NU, and is pursuing an Information Security & Digital Forensics (ISDF) Master’s degree. Jeff has a passion for Linux, but has experience with Mac and Windows as well. By day, he is an IT manager and software developer. By night, well… he does pretty much the same thing!
Jeff & Katie are the establishing members of SheppTech. Through building a business that feeds their family's needs, they are able to understand how to help businesses that support families in the community. Contact us to set up an appointment to speak to them about how they might be able to help you!
Katie is the energy that keeps SheppTech going. With a decade of customer service experience, the company leans on her to ensure that customer needs are being exceeded. As the backbone of the company, Katie makes sure the team stays on schedule. She balances the load between research and project progression so that SheppTech can provide up to date information and services to our customers and to the public.
SheppTech gets a great big thumbs up from us! Jeff did a fantastic job installing cameras out at Machias and that was no small job considering all the technology road blocks we ran into. He was right on top of everything and even drove out to Kenmore to show the family how to use his product. Just a great experience and we HIGHLY RECOMMEND them!!!
I would like to recommend Jeff for all your video/audio needs. He was very professional and quick setting up my home theater and 3 other systems. Highly recommended!
Jeff fixed my (incredibly impatient) 13yr olds playstation 4. Within minutes he researched and figured out the problem and in a few short hours after getting the part it was all fixed! Anyone else would have had me buying a new one. He even explained to us, who don’t exactly understand electronics, what went wrong and how to avoid it happening again!
I had Jeff redesign my Countertop Services website. His computer knowledge and format insight was exactly what was needed here. His talent in this field is only surpassed by his passion for what he can do. Thank you for helping my business grow!!!