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Use the form below to submit a ticket, or contact us through email or phone.
[email protected]
1 (716) 710-9141


Web Hosting

Host your websites reliably and securely with our Web Hosting services. We offer scalable hosting solutions with high uptime, robust security measures, and technical support. A strong online presence is critical for your business, and our hosting services ensure your websites are always accessible and performant.

Hardware Procurement

Streamline your IT acquisitions with our Hardware Procurement services. We assist you in selecting and purchasing the right hardware solutions that meet your performance needs and budget. Our relationships with vendors ensure competitive pricing and quality products, saving you time and resources.

Password Management

Simplify and secure password handling with our Password Management services. We provide solutions for generating, storing, and managing strong passwords across your organization. This reduces the risk of unauthorized access and enhances compliance with security policies.

Employee Security Training

Empower your staff with our Employee Security Training programs. We educate your team on best practices for cybersecurity, including how to recognize and respond to threats like phishing attacks. An informed workforce reduces the risk of security incidents caused by human error, strengthening your overall security posture.

Technical Support

Experience reliable and responsive Technical Support for all your IT needs. Our team is available to assist with troubleshooting, problem resolution, and guidance on IT issues. Quick access to expert support minimizes downtime and keeps your business running smoothly.

M365 Administration

Optimize your Microsoft 365 environment with our expert administration services. We handle user management, security settings, and feature configurations to maximize productivity and collaboration. By leveraging our expertise, you ensure that your M365 tools are tailored to your business needs and fully secure.

Mobile Device Management & Policy

Manage and secure your organization’s mobile devices with our Mobile Device Management & Policy services. We implement policies and controls to protect data on smartphones and tablets, whether company-owned or BYOD. This service enhances security and compliance while enabling your team to work flexibly and efficiently.

Infrastructure Monitoring

With our Infrastructure Monitoring services, we keep a vigilant eye on your network, servers, and applications. Real-time monitoring allows us to detect and resolve issues before they impact your operations. This proactive approach ensures high availability and performance of your IT infrastructure, supporting your business’s critical functions.

Patch Management

Stay protected against known vulnerabilities with our Patch Management services. We systematically update and patch your software and systems to prevent security breaches. Regular patching not only improves security but also enhances system performance and reliability, giving you peace of mind.

Endpoint Management

Our Endpoint Management services provide centralized control over all your devices, including desktops, laptops, and servers. We ensure that your endpoints are secure, up-to-date, and functioning optimally. This reduces administrative overhead and enhances security across your organization, leading to increased productivity and reduced operational costs.

Disaster Recovery

Ensure business continuity with our Disaster Recovery services. We design and implement strategies to recover your critical systems and data in the event of a disaster. This service minimizes downtime and data loss, allowing you to quickly resume normal operations and maintain service levels for your customers.

Incident Response Planning & Policy

Be prepared for any security incident with our Incident Response Planning & Policy services. We help you develop and implement effective response strategies and policies tailored to your business. By having a solid plan in place, you can minimize downtime and damage from security incidents, maintaining trust and operational efficiency.

Security & Risk Assessments

Our Security & Risk Assessments provide a thorough evaluation of your IT infrastructure to identify vulnerabilities and compliance gaps. We deliver detailed reports and actionable recommendations to strengthen your security posture. This proactive approach helps you mitigate risks before they become issues, ensuring long-term protection for your business assets.

Email Security

Protect your organization from email-based threats such as phishing, spam, and malware with our comprehensive email security solutions. We deploy advanced filters and encryption protocols to safeguard your communications. This service helps prevent data breaches and ensures that your sensitive information remains confidential, boosting trust with your clients and partners.

EDR/MDR - Antivirus

Endpoint Detection and Response / Managed Detection and Response
Our EDR/MDR services provide advanced threat detection and response capabilities for your business endpoints. We continuously monitor and analyze endpoint activities to identify suspicious behaviors, enabling rapid response to potential threats. By partnering with us, you’ll benefit from real-time protection against cyber attacks, minimizing risks and ensuring business continuity.

Who We Are?

We’re A Security-First Technology Provider.

About SheppTech

Our Mission

Empowering small businesses with secure, reliable IT solutions that drive growth and innovation.

Our Vision

To be the trusted IT partner for small businesses, fostering a community where technology enables success for all.

Our Story

Founded in 2021, SheppTech emerged from a passion to bridge the technology gap for small businesses in Western New York. Recognizing that many enterprises lacked access to affordable, high-quality IT services, we set out to make a difference. Starting as a modest operation, we’ve grown alongside our clients, continually expanding our services to meet evolving needs.

Meet the Team

Jeff Weber

Partner / Security & Professional Services

Jeff Weber is the founder of SheppTech and a seasoned expert with over 15 years of experience in both on-premises and cloud computing environments. His extensive background includes working with SaaS startups and global enterprises in roles such as Software Developer, Security Analyst, Security Engineer, and Security Consultant. Jeff’s wealth of experience across various technology sectors equips him with the knowledge to provide top-tier security and professional services to clients.

Areas of Expertise:
• Security Operations Center (SOC)
• Identity Management
• Application Security

Certifications:
• Microsoft Certified: Security Operations Analyst (SC-200)
• Master’s Degree in Cybersecurity

As a Partner focusing on Security & Professional Services, Jeff leads the team in delivering the company’s mission. He oversees business management and contributes his expertise across all technology verticals, ensuring that clients receive comprehensive, secure, and innovative IT solutions.

In his free time, Jeff enjoys woodworking, gaming, and spending quality time with his family. Despite his leadership role, he continues to indulge his passion for coding by developing multiple applications during his spare moments.

“Technology is ever-evolving, and so are the challenges businesses face. My commitment is to stay ahead of the curve, providing our clients with security and professional services that not only protect but also propel their businesses forward.”

Greg Smith

Partner / Managed IT

Greg Smith is a dedicated IT professional with over 5 years of experience in the managed services industry. Having worked for multiple Managed Service Providers (MSPs), he has managed dozens of client accounts, gaining hands-on experience across various roles such as Customer Support, Network Engineer, and Microsoft 365 Administrator. Greg’s diverse background provides valuable insights into all levels of client requirements, enabling him to deliver comprehensive and effective IT solutions.

Areas of Expertise:
• Network Appliances
• Endpoint Management
• Microsoft 365 (M365) Administration

At SheppTech, Greg is responsible for the deployment of managed IT services and the management of the support team. He plays a pivotal role in ensuring that Service Level Agreements (SLAs) and client expectations are consistently exceeded. Greg’s leadership and commitment to excellence contribute significantly to the smooth operation and success of our clients’ businesses.

Outside of work, Greg enjoys golfing and attending country concerts, bringing the same enthusiasm and dedication to his hobbies as he does to his professional life.

“Exceeding client expectations isn’t just a goal—it’s a standard we set every day. I believe in delivering IT solutions that not only meet needs but also empower businesses to thrive.”

A Message from Our Team

“At SheppTech, we’re more than just IT professionals—we’re your partners in success. We understand the challenges you face and are here to provide solutions that make a real difference. Let’s build a brighter future together.”

Accolades

Why Choose SheppTech?

Security-First Approach: We prioritize protecting your business at every turn.
Personalized Solutions: We tailor our services to fit your unique needs.
Proven Expertise: With over 5 years in the industry, we have the knowledge and skills to deliver results.
Community Focused: We’re not just your IT provider—we’re your neighbor.

Community Involvement

We believe in giving back to the community that supports us. From sponsoring local events to participating in volunteer initiatives, we’re committed to making a positive impact beyond our business operations.

Certifications and Partnerships

Microsoft Partner: Access to exclusive resources and support to benefit our clients.
PAX8 Partner: Vendor licensing made simple for select products, including M365
Other Certifications: SC-200 – Security Operations Analyst Associate

Ready to Work Together?


We’d love to hear from you. Whether you’re curious about our services or ready to transform your IT infrastructure, get in touch with us today.

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